Another Thing!!!

The lack of technical assistance in a public library!

After the disaster of phone and Internet failure, i was forced to head to the library...

30 minute journey...

30 minute wait for a computer they tell me...

Then. A women looking upset and confused... faced with a problem, she looks around for help, she looks at me and begins to speak. She stops...

Unable to turn a blind eye and noticing the very busy women behind the desk were not going to move. I stepped up and asked her what the problem was (as if i actually worked there :-( )

Explaining she does not know if her email has sent or not... how would i know she asks? she was using yahoo - not my favourite.

I helped her to realise it had been sent and she could stop worrying, she was leaving very happy but caught me for a good fifteen minute chat, i then missed my turn for a computer, not having a clue how as i was still in the Que.

Another 30 Min's... no problem i have got a notebook - plenty to write about!!

whilst looking around i came to the conclusion everyone seems to know the systems of this library, but i do not i seemed to be speaking a foreign language when i first came in and asked if i could use a computer, this place makes me second guess my self so.... I walked to the desk to ask these two very 'busy' ladies how this whole queuing/ booking thing goes - enforcing my pet hate they looked at me blankly, yes both of them just looking at me.

I raise an eye brow, take a deep breath, and explain my question again (feeling very unsure of my self) smiling, trying got to let them hear the anger.

FINALLY!!!! SOME ASSISTANCE AND AN EXPLANATION.
(then i realised the computer i had been waiting for, for an hour, hadn't actually been in use)

http://www.coventry.gov.uk/ccm/navigation/leisure-and-culture/libraries/central-library/